We are Graphic Products, the manufacturer of the DuraLabel PRO 300 label and sign printer and DuraLabel PRO supplies.
Founded in 1970, Graphic Products is a leading supplier of industrial quality label and sign printers and supplies. Providing excellent customer service is our primary goal and the reason we are one of the top direct sales manufacturers in the nation. Our staff of trained and knowledgeable specialists are available to answer your questions about any product we sell. This is not a limited support policy. We provide free support for all the products we sell for as long as you are a customer.
Free technical support
All our customers receive free technical support by email or by calling our toll-free number (1-888-326-9244). We continually provide training for our sales and support staff so that they can lead you step-by-step through the procedures necessary to get your equipment functioning properly.
Since our salespeople are in house full time, they are always available during business hours to take your call. If they can't help, we have technical experts to assist you. You get free support when you need it!
We service everything we sell, plus most other brands
Our long history providing outstanding service and repair makes it easy for us to service nearly all of brands and models. We offer telephone assistance, manuals and supplies. If your equipment is repairable, it's almost certain our service technicians can repair it. In most cases we are able to send a free loaner while yours is in for service. More information is available online, or please feel free to call us at: 1-888-326-9244.
Please note: Some of the spare parts for some obsolete machines are no longer available. In those cases service may be limited to cleaning and adjustments.
Huge Supply Inventory
Being one of the largest dealers in the nation, we are able to maintain a huge inventory of supplies, even for discontinued and obsolete equipment. This allows us to ship most items the same day you order. Need something right away? Let us know and in most cases we can ship anything ordered before 3:30 p.m. Pacific time that same day.
We Honor Manufacturer Warranties
Are you tired of 'disappearing' warranties when a manufacturer doesn't honor the promises they made in their warranty? At Graphic Products we fully honor all manufacturers' warranties. We only sell products from reputable manufacturers. And should the manufacturer not be able to honor a warranty, we will. You can buy with confidence from Graphic Products, because we'll be here with free technical support (for our customers) and service should you need it. We've even been known to honor warranties for machines we didn't sell!
We are located on the west coast to serve you better! That means we can ship orders received as late as 6:30 PM Eastern time the same day. Overnight shipping is available so you can have your new DuraLabel Pro 300 and DuraLabel supplies tomorrow morning.
Use our FAST response form to email us.
mailing address:
Graphic Products, Inc.
P.O. Box 4030
Beaverton, OR 97076-4030 USA
shipping address:
Graphic Products, Inc.
9730 SW Sunshine Court
Beaverton, OR 97005-4100
office (physical location):
Graphic Products, Inc.
6445 SW Fallbrook Place
Beaverton, OR 97008
For more information about the DuraLabel Brand, visit our DuraLabel web site. This site also provides information about DuraLabel supplies and accessories.
